This Cookie Policy (hereinafter, the “Cookie Policy”) governs the use of cookies and other similar technologies (hereinafter collectively referred to as “Cookies”) by Compliment SRL, whose registered office is at Boulevard de la Cambre 17, 1000 Brussels, registered with the Crossroads Bank for Enterprises of Belgium under number 0665.835.813 (hereinafter referred to as “Simplycure”, “we”, “us” or “our”).
When you visit our website, its subdomains and directories (hereinafter collectively referred to as the “Site”), or when you interact with us through any other means related to information and communication technologies, we may store information or access a set of information stored on your device using Cookies. “Device” means any Internet-connected device that allows you to access our Site, in particular your computer, smartphone, tablet, etc.
This Cookie Policy forms an integral part of our Privacy Policy, which can also be consulted on our Site.
The purpose of our Cookie Policy is to provide you (hereinafter, the “User”, “you” or “your”) with all the information you may need about the placing and reading of Cookies on your device when you visit our Site, and about the way in which we, as well as third-party sites and services, use these Cookies to retrieve the information stored there.
Note that Cookies may be placed and read on your device from your very first visit to our Site. We refer you to Articles 6 and 7 of our Cookie Policy for details of the different choices you can make about our use of Cookies.
Contact and complaints
For any questions, comments or complaints about this Cookie Policy, or for any other question about the processing of your personal data, do not hesitate to email us at pro@simplycure.com or to write to us at the postal address given above.
If you experience any problem with our use of Cookies or if you wish to make a complaint about it, we invite you first to contact us so that we can work out a solution together.
If you remain dissatisfied with the response to your question, comment or complaint, you have the right at any time to lodge a complaint with the competent data protection authority, namely the authority of the Member State of your habitual residence, your place of work or the place of the alleged infringement of the Applicable Data Protection Legislation.
“Applicable Data Protection Legislation” means the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data, the Act of 13 June 2005 on electronic communications and the General Data Protection Regulation (Regulation (EU) 2016/679 of 27 April 2016, better known by the abbreviation “GDPR”), including their future adaptations and amendments.
Notwithstanding the above, the main data protection authority is the Belgian Data Protection Authority (Data Protection Authority or Gegevensbeschermingsautoriteit), which can be contacted through the following channels:
- by following the instructions and completing the form accessible via this link;
- by sending a letter to the following address: rue de la presse 35, 1000 Brussels, Belgium;
- by calling the following telephone number: +32 (0)2 274 48 00;
- by sending an email to the following address: contact@apd-gba.be.
How do we use Cookies?
What is a Cookie?
Cookies are small computer files placed or read on your device when you visit our Site.
Cookies do not generally contain information that identifies you personally, but the personal data we may collect about you can be linked to the information stored in and obtained from Cookies. We set out the rights you can exercise in this respect in Article 8 below.
If you would like more information about Cookies, we refer you to http://www.allaboutcookies.org/ or https://www.aboutcookies.org/.
Why do we use Cookies?
Cookies allow our Site to collect and store information relating to your visit. This information can then be used for various purposes. For example: We mainly use Cookies to:
- remember the choices you make about the placing of Cookies on your device when you visit our Site;
- identify and track your browsing behaviour on our Site. All this allows us to adapt our Site as closely as possible to your interests and needs. Cookies may in particular include information about the pages you have visited on our Site; or
- detect possible fraudulent behaviour and allow you to consult and use our Site securely.
For details of the different purposes for which we use Cookies on our Site, we refer you to the table in Article 5 below.
Types of cookies
Classification by who places the Cookie
A distinction can be made between the Cookies used depending on the website or service that places or reads them on our Site. Our Site uses both first-party Cookies and third-party Cookies.
- First-party Cookies are placed on your device directly by our Site;
- Third-party Cookies are placed on your device by other websites and services. Third-party Cookies are mainly used to give you access to additional features and/or services on our Site. We endeavour to identify these Cookies before they are placed on our Site so that you can decide whether you wish to accept their placement or reading on your device, or whether you wish to delete them. However, since we do not own these Cookies, we exercise only limited control over their use. Their functions and the way they are used are largely determined by the third-party sites and services in question.
In the lines that follow, you will find more information about the sites and services we have identified:
- Third parties that help us better analyse and understand the users of our Site, such as Google Analytics. Note that information relating to your browsing on our Site (including your IP address, connection information, the type of browser you use, the operating system, all URL links, as well as other information about the actions taken or interaction on our Site) may be passed on to this third party and stored on its servers.
You will find more information about Google’s use of Cookies by following this link. You can also consult this link for more information on how Google uses information from sites or apps that use its services. To stop Google Analytics tracking on all websites, click here. - Our Site also uses social media pixels. When you visit our pages on social media or share content with those social media, these third-party services may place or read Cookies on your device. You can click on the following links for more information about the use of Cookies by Facebook (here), Instagram (here) and Youtube (here).
Classification by purpose
Cookies can also be distinguished on the basis of the purpose for which we use them. We review these different purposes in Article 5 below.
Classification by retention period
A further distinction can be made between Cookies on the basis of how long they are kept before they expire. In terms of duration, we may use two different types of Cookies on our Site:
- session Cookies, which expire as soon as you leave or log out of our Site and are therefore not kept on your device beyond the duration of your visit or connection; and
- persistent Cookies, which remain on your device until their lifetime expires or until you delete them using your device’s features. How long a Cookie is kept on your device depends on the lifetime of the specific Cookie and on your browser settings, as described below.
Which Cookies do we use?
Strictly necessary Cookies
Strictly necessary Cookies contribute to optimal browsing on our Site. These Cookies enable certain features that are essential to the use of our Site.
Consequently, these Cookies do not require your consent before they are placed or read on your device.
Your browser settings give you the option of blocking these Cookies (see Article 7, point B. below). Note, however, that if you block them, our Site may not work optimally.
Functional Cookies
These Cookies improve your experience of our Site. They make it possible to remember the preferences and choices you make on our Site.Example: Cookies that store your language preferences
Performance Cookies
These Cookies analyse your browsing and help us gather a range of information relating to your use of our Site. These Cookies also help improve the performance of our Site.Example: Cookies that allow us to gather statistics on the use of and traffic to our Site, such as the time you spend on a page, the pages you visit, etc.
Advertising Cookies
These Cookies are used to gather information about you. Note that these Cookies may track you online when you visit other sites, since they are generally placed by third-party services.
These Cookies make it possible, among other things, to display personalised advertising on other sites you visit, including through real-time bidding (Real-Time Bidding).
Our Site does not display advertising. Nevertheless, certain information may be collected during your visit to our Site and then used by third-party services to display personalised, targeted advertising on other sites.
We give you the choice to refuse to be tracked by advertising Cookies. For more information on how to give or withdraw your consent, and how to configure your advertising targeting choices, we refer you to Articles 6 and 7 below.
Example: Cookies placed and read by social media, which make it possible to display personalised advertising when you log in to your account on a social network
Consent
When you visit our Site for the first time, we make sure to obtain your consent to the use of Cookies through the Cookie banner (‘Cookie banner’), which disappears once your consent has been obtained.
At this stage, you can choose to accept or refuse the placing of Cookies or their reading on your device. You can also customise your choices by purpose and save your selection.
We will remember your choices for the rest of your browsing on our Site for a period of six (6) months. You can change or withdraw your consent at any time by following the instructions in Article 7, point A. below.
Please note that, to the extent permitted by applicable law, we will systematically obtain your consent before using Cookies that collect personal data.
Managing Cookies
You can choose not to allow Cookies to be placed or read on your device.
Note, however, that if you restrict or block the use of certain Cookies, certain parts of the Site and/or certain of our services, as well as their features, may not work or display optimally.
Cookie management tool
You can configure the use of Cookies at any time via our Cookie management tool by clicking on the dedicated “Cookie” icon displayed at the bottom of the page on the Site.
Managing your browser settings
Browsers also give you the ability to manage Cookies. It is also possible to delete Cookies that have already been placed on your device. Each type of browser gives you the means to be informed about and restrict the use of Cookies, as well as to delete them. You can visit the websites of the various browsers listed below to learn more about how to block the placing of Cookies on your device:
- For Google Chrome
- For Internet Explorer
- For Firefox
- For Safari
- For Safari mobile
- For Microsoft Edge
If you consult and access our Site from different devices (computer, smartphone, tablet, etc.), you will need to make sure that each device is set to the Cookie preferences you have configured.
Your rights
Note also that you have certain rights that you can exercise with us regarding the information collected through Cookies that could qualify as personal data, namely:
- the right to withdraw consent previously given (see Article 6 above),
- the right of access to your personal data,
- the right to rectification of those personal data,
- the right to erasure of those data,
- the right to restriction of processing,
- the right to object to the processing of your personal data,
- the right to data portability.
If you would like more information about all of these rights and how to exercise them, we refer you to the dedicated article in our Privacy Policy.
Changes
We reserve the right to amend and make improvements to our Cookie Policy from time to time. The main purpose of these changes will be to keep in line with recent case law and practice in the field of personal data protection. These changes are also intended to allow you to exercise control over your personal data.
The most recent version of our Cookie Policy will always be accessible on our Site via the dedicated tab in the footer of every page of the Site. At the top of the page, we always show, for information, the date our Cookie Policy was last amended. Do not hesitate to email us at pro@simplycure.com if you would like to consult earlier versions of our Cookie Policy.
