Context & challenges
Before adopting Simplycure, Véronique Liesse had to manage her supplement recommendations across several brands, each with its own ordering process. It took up her time and complicated the buying journey for her patients, who sometimes ended up with substitutions imposed at the pharmacy.
“Before Simplycure it was a real headache. I worked with several brands, each with its own systems: paper orders, online platforms, pharmacies… The result: I lost time and my patients often ended up with substitutions. They regularly asked me why everything wasn’t in one place. But I refused to tie myself to a single brand, because every patient deserves a personalised selection.”
Discovering Simplycure
Initially sceptical about taking on another platform, Véronique discovered Simplycure at a webinar. How intuitive the tool was, and the nutrient intake tracking feature, were what convinced her.
“At first I was sceptical. Another platform, another interface to learn… But out of curiosity I tried it. And I was pleasantly surprised. The interface was smooth and intuitive. What made the difference? The nutrient intake tracking tool. In one click I could see the total intake from the supplements I had recommended. That feature was a real turning point.”
An optimal practitioner experience
With Simplycure, Véronique quickly saw her consultations become more efficient and her patients follow recommendations more closely. She estimates she saves +20 minutes per consultation and particularly appreciates the simplified buying journey for her patients.
“I have saved at least 20 minutes per consultation. With Simplycure my patients receive a single link, order in a few clicks and get their discount straight away. The result: markedly improved adherence, because they buy everything I recommend, with no substitutions. I also appreciated how well the Simplycure team listens: every piece of feedback I gave was taken on board and acted on. You can feel a real commitment to continuous improvement.”
